When a package is delivered internationally, it may be subject to import taxes, customs duties, and/or fees imposed (e.g. handling fees) by the destination country.
The buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees. These charges can vary widely and are often based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.
We can’t predict which of these fees, if any, will be applied.
Electromix isn’t responsible for any additional charges that may apply after a purchase is completed on our Site.
To make this settlement, the consignee will receive the payment link by text , email or post. Failure to action this may result in your goods being returned to sender at further cost to yourself.
Your item will be delivered by Couriers , all UK Parcels will be recorded and signed for
All purchases made before 3 pm cut off will be processed the same day , all orders made after 3pm will be processed the following working day. Our parcels are delivered with in 2-3 day on average for UK mainland's.
Paid shipping will be shipped with 1st Class Signed delivery for UK and Priority international tracked for all International destinations.
Free shipping for UK only will be shipped with 2dn Class Signed delivery that may take between 3-5 working days to arrive. .
DUE TO COVID-19 THE DELIVERY OF EUROPEAN PARCELS MAY TAKE UP TO 20 WORKING DAYS , UNTIL THAT POINT WE WILL NOT BE ABLE TO RAISE THE CLAIM FOR LOST PARCEL.
Due to COVID-19 collections in person have been temporarily suspended.
Claims for lost or damaged goods:
Royal Mail : We are regulated by Royal Mail's terms & conditions and they require a waiting time of 21 WORKING DAYS for the UK, 28 WORKING DAYS for the EU Please note Saturday and Sunday is not a working day.