When a package is delivered internationally, it may be subject to import taxes, customs duties, and/or fees imposed (e.g. handling fees) by the destination country.
The buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees. These charges can vary widely and are often based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.
We can’t predict which of these fees, if any, will be applied.
Electromix isn’t responsible for any additional charges that may apply after a purchase is completed on our Site.
Your item will be delivered by Couriers , all UK Parcels will be recorded and signed for
All purchases made before 3 pm cut off will be shipped the same day , all orders made after 4pm will be shipped the following day. Our parcels are delivered with in 3-5 working days on average for UK mainland's.
If you require speedy delivery please contact us for additional shipping options.
48h delivery available for orders placed till 1pm every day, extra fees will apply.
UK 3-5 working days
EU delivery 7-12 working days tracked.
Worldwide delivery up to 20 working days.
Re-deliveries due to incorrect address or no collection in time.
In the event of parcel being returned back to us due to wrong address provided during purchase or no collection following the calling card being left at the destination address we will be happy to re-dispatch the item following the re-dispatch payment fee being paid.
Same day collections are available Please call to arrange collection if you would prefer to collect your order.
Claims for lost or damaged goods:
Royal Mail : We are regulated by Royal Mail's terms & conditions and they require a waiting time of 15 WORKING DAYS for the UK, 28 WORKING DAYS for the EU Please note Saturday and Sunday is not a working day.
Due to COVID-19 some overseas as well as local deliveries may be greatly delayed and the delivery may take up to a month 30 days (mainly overseas), before we can continue with the claims and replacements we must wait till the end of the delivery term.